We offer premium fashion, including clothing, accessories, and curated designer pieces for men and women.
Not always. Some products are online-only, while others may be available in store or contact customer care.
Each product page has detailed descriptions including fabric, care instructions, and fit notes.
Yes, we mention the size worn by the model and provide a measurement chart for accuracy.
We use high-resolution images to show true colors, but slight variations may occur due to lighting and screen settings.
Yes, for select products. We are adding more interactive views regularly.
Choose your size and color on the product page — if it’s sold out, you’ll see “Notify Me” to get restock alerts.
It means the time needed before dispatch. Pre-order or designer items may take longer.
It depends on the designer and availability. Sign up for restock alerts to be the first to know.
A size chart is available on every product page under “Size Guide.”
Measure yourself and compare with our chart. If in doubt, size up or contact us.
Yes, select designer pieces can be custom-made. Contact customer care for details.
Yes. Share your measurements with our team through chat or WhatsApp for personalized advice.
Yes, you can schedule fittings in select stores for some items online.
We accept credit/debit cards, UPI, Netbanking, wallets.
Yes. You can redeem them at checkout.
Your card/wallet is charged at checkout.
Yes, all prices shown include GST.
Standard packaging is free. Premium gift-wrapping may have a small fee.
Enter it in the “Promo Code / Gift Card” box before payment.
Prices may change during sales. Final price is confirmed at checkout.
You’ll receive a tracking link by email/SMS once your order ships.
Yes, if the order hasn’t shipped. Contact support as soon as possible.
We’ll notify you and offer a refund or exchange.
You’ll need to cancel and reorder — changes cannot be made once confirmed.
Yes, an invoice is emailed and also available in your account.
Standard delivery: Vary from brands to brands. Express delivery: On request in select cities.
Yes, we ship worldwide. Duties/taxes may apply.
Free shipping above a minimum order value; below that, a small fee applies.
Through reliable courier partners
Yes, all shipments are insured until delivered.
We will arrange a replacement or full refund.
Email [email protected] or call our helpline.
We accept returns/exchanges within 15 days of delivery if items are unused and with tags and this will not be applicable on custom made products.
Use our “Start Return” portal or contact support.
No, but you can refuse delivery and we’ll process it as a return not applicable on custom made products.
Innerwear, customised items, earrings, and final-sale products.
Yes, products must be unused, with original tags and packaging.
We provide free returns within India.
Usually 10–15 working days after we receive your return.
Contact us immediately with photos — we’ll replace or refund.
Yes, you can process multiple returns/exchanges together.
No, these cannot be returned or exchanged.
Refunds are processed to your original payment method or store credit.
5–7 business days depending on your bank.
We issue refunds to your bank account or wallet.
Yes, credits are valid for 1 year.
Contact support with your order ID.
Yes, add gift wrap and a personal note at checkout.
Yes, we hide pricing on gift invoices.
Yes, available online and in-store.
Yes, wherever provided by the designer.
Yes, by appointment.
Yes, in Raipur. Contact us for booking.
Yes, basic alterations are complimentary for select purchases.
Yes, for certain designers. Timelines vary.
Contact our concierge team for assistance.
Yes, we guarantee 100% authenticity.
We source directly from designers and certified suppliers.
No, only brand-new products.
Follow care labels — most premium items need dry-cleaning.
Yes, basic services are available in-store.
Our customer care team or in-store stylists.
Contact [email protected].
Yes, exclusive previews are offered.
We use encrypted payment gateways and follow strict data protection laws.
No, we respect your privacy.
Login to your account or contact support.
We use cookies to improve browsing — details in our Privacy Policy.
Email: [email protected] | Phone/WhatsApp: +919311595588.
Monday–Saturday, 11 AM – 9 PM IST.
Your order ID, registered email/phone, and photos (if product issue).
Email [email protected].
Currently in City Centre Mall, Raipur and We are coming to your city soon.
Yes, message us on Instagram/Facebook.
No, but you can order online with free returns.
Yes, except sale items which are final.
Yes, but you must contact support first.
Yes, for select garments.